First of all, you have to register at Asli Rudraksha if you are a new customer. If you are an existing customer, then just login and select the Delivery city or Pincode & choose the Product to order.
On registering with Asli Rudraksha, you will get 10% off.
As a registered member of Asli Rudraksha , you don’t need to enter your details every time for your order as it is already saved in Our Account.
All returns must be postmarked within Ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Conditions to be eligible for the Returns & Replacement Policy:
For more information, you can check our Returns & Replacement Policy.
You can Track your order by clicking on “TRACK ORDER” option on Main Website page or click on the shared link: https://aslirudraksha.com/my-account/orders/
Sometimes we get a large number of orders for delivery on a particular day. In this case, that particular day is disabled to prevent taking any more orders. If you need help in finding the time slot for that day, please contact our customer support.
You can make your payment through net banking, Paytm, Paypal, Debit Card, Credit Card, Mobikwik. Note: We also provide Cash on Delivery (COD) option.
We do not attempt to deliver again, but we would call the recipient and sender to know if we can deliver their order to any neighbor or nearby place.
Delivery charges varies from location to location. When you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. Delivery charges ranges between Rs. 0 – 500 rupees.
There are NO hidden charges when you make a purchase on Asli Rudraksha. The prices listed for all the items are final and all-inclusive. The price you see is exactly what you need to pay. Delivery charges may be extra depending on the location and other parameters.
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The Rudraksha we get from the most reliable sources are then tested for their authenticity by our experts under microscope observation. After that the Rudraksh is ready by us to send to our customer.
Apart from all this, we have a very generous returns and replacement policy in case any customer is not satisfied with the quality of Rudraksha we supply. In this way, we give our customers the final decision authority for the authenticity of our products which itself proves our genuineness.