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Help & Faqs

Our happiness team is always here to assist.

Below you will find answers to frequently asked questions by our customers

We have answered here the most frequently asked questions.


  • Visit us on and select the items you like by clicking on the item, selecting your preferred quantity and finally clicking on “Add to Cart”
  • Choose between “Continue shopping”, if you would like to add more items or, “Checkout” if you are done shopping.
  • If you are a new customer, register with your contact details. Otherwise, click on “Already registered” and fill your email and password information to login.
  • Choose your desired payment method and confirm the order. Stay relaxed, we will take care of the rest!
  • Click on the Create a Account Login link at the top right of the page.
  • Please complete all fields marked with * accurately
  • Click on Submit.
  • Congratulations! You now have an account and are ready to start shopping!


  • We have a wide collection 100% Genuine & Certified Nepal Rudraksha Bead, zodic (Rashi) Rudraksha, Ujjain Baba Mahakal Idol, Mala, Yantra & Pooja Kit etc.

  • Check out our collection on

  • We only sell original and authentic products at and We stand behind the authenticity of every product we sell.

  • All of our products are sourced from authorized distributors and are of premier quality.

  • Some items that are extremely popular may exceptionally be out of stock.

  • On a product page, click the Notify Me button below the product and agree to contact the store owner when the item is back in stock. So that we can send you information by Email.
  • At “ASLI RUDRAKSHA” we take extra care to ensure that you get exactly what you ordered. However, in case of wrong shipment, you may first contact us and reach out to our customer care team at or Contact us +91 88188 11011 to initiate and schedule the return process. Note Please wait for our Email/WhatsApp instructions before returning any item.

Return, Refund & Cancellation

All returns must be postmarked within Three (03) days of the collect date. All returned items must be in new and unused condition, with all original tags and labels attached.

Conditions to be eligible for the Returns & Replacement Policy.

    • Item(s) must be in their Actual (As sent by us) condition.
    • Replacement for Rudraksha Beads, Mala, Rudraksha jewelry, Puja essential products etc. is subject to inspection or Revaluation by our testing team.
    • Damages due to neglect, improper usage will not be included under our Returns & Replacement Policy.
    • The product should be accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation, lab certificates, discount coupons, etc.
    • For more information, you can check our Return & Refund Policy


    • At, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 03 days of receipt..
    • For more information, you can check our Cancellation Policy

Payment Methods

Accepeted All Credit/Debit/Master Card & Visa

  • Our preferred payment method is via a secure Credit/Debit card transaction. Rest assured, your card number will be protected using industry-leading encryption standards. We guarantee a safe shopping experience on our website.
  • Orders completed with credit cards will not be charged any additional fees.

Yes, Cash on Delivery service is limited to India only at nominal charges. Please select “Cash on Delivery” as the payment method when checking out from the shopping cart.

We actually use industry-leading encryption standards! This encrypts the data you provide to us, ensures it is safe and not accessible to any third party. Your data is only used to process orders and to serve you better. It will be under no circumstances disclosed to any third party. For more information, please check read more page.

  • If you’ve tried to place an order but payment is not being accepted, you can mail on or WhatsApp +91 88188 11011 and we will suggest alternates.
  • We actually recommend that you check with your bank as well so that your next purchase will be effortless.

Myths about Rudraksha

Common Myths

  • Myth 1: We have One Mukhi Round Rudraksha of Nepal Origin.
  • Myth 2: Women should not wear Rudraksha.
  • Myth 3: One should not consume alcohol after wearing Rudraksha.
  • Myth 4: Real Rudraksha sinks in water whereas fake Rudraksha floats.
  • Myth 5: Boiling a genuine Rudraksha does nothing and a fake Rudraksha breaks down.
  • Myth 6: The original Rudraksha has the shape of Shivling, Trishul and Om.
  • Myth 7: Nepali Rudraksha is original and effective, all Rudraksha from different countries are fake and ineffective.
  • Myth 8: If one does not follow the restrictions and rules while wearing Rudraksha then it will create adverse and harmful effects.
  • Myth 9: Customers believe that the more expensive it is, the more original it is.
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